- When a refund is issued to the Client by The Master skills Academy, the refund may take up to a maximum of 20 working days to be processed. Refunds will be processed using the same payment method that the original payment was made. Deposits and banking fees are non-refundable.
- The Master skills Academy will not be liable for any fluctuation in exchange rates or bank charges for overseas refund transactions.
- Course examination vouchers are non-refundable.
- Where a customer has outstanding monies, any refunds granted will be offset against any outstanding monies.